ROLE PURPOSE:

CORE BEHAVIOURS ROLE GROUP: Business Delivery

REPORTING RELATIONSHIPS:

• Reports to: Team Leader - New Business Acquisition
• Reports: None

KEY ACCOUNTABILITIES:

• Build and develop positive relationships with all prospects
• Make appointments for Regional Sales Managers
• Continually update Prospect database
• Produce and issue Prospect responses in conjunction with the Sales Team
• Build and develop positive relationships with internal and external colleagues to ensure delivery of excellent service.
• Proactively promote and/or sell relevant products/services that ensures the ongoing development of our business relationship, where appropriate.
• Manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery.
• Handle all queries within the established best practice and department procedures, referring for assistance when required.
• Administer all  tasks as required in a complete, efficient and productive manner, planning and organising own work as required.
• Actively identify opportunities to improve service levels, proposing solutions where possible.
• Contribute to service delivery levels by providing guidance to others and informing the decision making processes wherever possible.

QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE:

• Graduate qualification – Sales, Marketing, Business Adminsitration, Finance
• Background of Customer interaction & back end processing of financial service. Exposure in Financial Services, General Insurance and Loan/Mortgage industry will be a plus.
• Skilled in Excell, Word and PowerpointPrevious
• Excellent interpersonal + communication skills.
• Excellent telephone skills, good administrator
• Self starter but Team player
• Has the ability to move into an Internal Account Management Role or Sales Manager Role within 12- 24 months
• A person who wishes to be a key player in the growth of a young business

Other:
Arval India will train the individual in Operating Lease Product Knowledge