Home > About arval > About Arval > Organisation

Organisation

A Staff of more than 6,000 Focused on Mobility

Arval has more than 6,000 employees in 28 countries dedicated to ensuring full service of your lease fleet -- and managing all the risks associated with it.

Arval*, founded in 1989 and fully owned by BNP Paribas, specialises in full service vehicle leasing. The company offers its clientele of professionals, SMEs, and large international companies tailor-made solutions to provide optimal fleet solutions. It also takes on all of the risks associated with fleet management. Arval has more than 6,000 employees in the 28 countries where it operates. By December 2016, it had a leased fleet of 1,028,000 cars worldwide. Arval is part of a worldwide alliance with Element, North America’s leading fleet management company,

* Arval is a subsidiary of BNP Paribas, and is part of the Group's core Retail Banking activity. Retail Banking is a worldwide network of retail banks and specialised financial services, and plays a key role in the international expansion of the Group.

Arval in India was started in September 2007. We operate in 4 metros: Mumbai, Delhi, Bangalore and Chennai and cater to services Pan India.

Arval operates in Full Service Leasing and is committed to deliver its promise by Expert Advice & Fast and Accurate Service.

 

Our mission is to deliver a complete range of car leasing solutions to businesses, regardless of their size.

We stand by our motto: Not only does Arval give you what you’ve asked for, but it gives you what you’ve always wanted. Since our first day of business a quarter-century ago, our mission has been to provide a service so complete that clients need not give their fleet's management another thought. Experience has taught us that companies require absolute efficiency, transparency and precision from their fleet management solution. We deliver on all counts -- and aim, where possible, to bring you more.

Every day at Arval, we set out to demonstrate that we deliver on our promises, and where possible, go beyond.

By signing up with Arval, you will receive the promise of a dedicated, professional and motivated staff that is as happy to assist you as they are to do their job. We pride ourselves in their performance by offering them training at the Arval Academy, sharing customer feedback with them regularly, and offering them career prospects across a wide range of countries and positions.

The people working at Arval are well trained, highly driven and in tune with clients’ needs -- thanks to the know-how they receive from the Arval Academy and the feedback they receive from clients.

At Arval, our staff is our greatest asset, and we invest a great deal in them. As a result, we pride ourselves on the quality and calibre of our more than 5,000 staff members. Our people are:

  • educated, with an entrepreneurial spirit that encourages them to think outside the box and share their ideas
  • focused on innovation, in the workplace and in their use of technology
  • highly motivated and committed to keeping clients happy
  • conscious of quality and driven to solving problems by acknowledging complaints.

To achieve the above, they receive:

  • regular feedback on the level of customer satisfaction with their performance
  • training with the Arval Academy